30 years’ experience in high quality disability support

Whether you’re looking for in-home disability support or support in the community, Healthscope Independence Services is here to assist you.

Our trained, reliable and caring disability support workers are committed to helping people live as independently as possible in their homes and communities.

We take great care matching clients with support workers who share similar interests and culture. Plus, we aim to provide a consistent team of support workers so you can build trusting relationships and develop daily living skills. 


Assisting with daily life

Personal care

  • Hygiene
  • Showering
  • Dressing
  • Assistance with meals
  • Medication
  • Complex supports e.g. PEG feed, Catheter care
  • Active overnight or sleepover care

A hand with everyday things

  • Meal planning
  • Cooking
  • Laundry
  • Cleaning
  • Basic household chores
  • Hobbies

In the community

  • Catching public transport
  • Lifestyle and leisure activities
  • Shopping
  • Catching up with family and friends
  • Medical appointments

Rehabilitation support

  • Providing support in line with therapist recommendations

Frequently Asked Questions

We can assist you with daily living tasks, support for social, community and daily personal activities in your home or in the community. We’re a registered NDIS provider that personalises services based on your needs.

  • Everyday things - Meal planning and preparation, laundry, cleaning, basic household chores.
  • Personal care support - Hygiene, showering, dressing, medication complex supports e.g. PEG feed, Catheter care. Active overnight or sleepover care.
  • Community and social participation - Catching public transport, lifestyle and leisure activities, shopping, catching up with family and friends, medical appointments, hobbies
  • Rehabilitation support – assistance with implementing personalised programs designed by your health professionals
  • Some skills and development training for example, travel training, shopping, learning assistive technology
  • Respite care

Yes. Your support team is hand-picked to match your personal needs. Where possible, we will match you with support workers who share your interests or cultural background. We will arrange meeting to introduce you to your support workers.

Absolutely. It’s what we’re skilled in and love doing. If you have a program designed by a healthcare profession, we will assist you with following your program to help you improve so you achieve the best possible outcome. The goal is always to help you achieve greater independence.

Yes. We can provide support throughout the day and night.

Yes. Your support workers receive training tailored to meet your unique needs. They have NDIS clearance checks and participate in ongoing training including NDIS orientation modules. HIS is registered with NDIS follows the NDIS code of conduct.

Yes. We have 30 years’ experience in providing high intensity support. We have particular expertise in supporting people with acquired brain injuries, neurodegenerative disorders and other complex care needs.

Yes. Where possible your support team will remain the same.

Yes. We will work with you on your plan to reach your NDIS goals and maintain independence. We support you to build your confidence to make more choices in your daily life.


The Healthscope Independence Services difference
  • Client Matching


    Clients matched to support workers with similar interests and cultural background when possible.
  • Rehabilitation Support


    Skilled in supporting clients with completing their rehabilitation and therapy programs.
  • A team you can count on


    Reliable, trained staff your clients can depend on. All staff have NDIS clearance checks and receive ongoing training including NDIS orientation modules.
  • Client and support team orientation


    Orientation session with client, support team and our team before support starts.
  • Complex Care Support


    30 years’ experience supporting people with acquired brain injuries, neurological disorders and other complex care needs.

Anat presenting her speech.jpgAnat's unexpected journey from brain injury to disability advocacy

In 2004, Anat was excited for the future. Then a car accident left her with a severe brain injury.

Read more


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Registered with NDIS, TAC (Vic) and WorkSafe (Vic), iCare (Albury) and TIO (NT)      

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